by chrisj78
New Member

does EE still have blackberry internet service?

My android phone has finally died so considering going back to my old Blackberry Bold 9900. I know you used to have to set up BIS though your provider is that still the case?

 

I logged into my account but there are no addons for it.

 

I see I can register at ee.blackberry.com is that all thats needed?

 

Thanks

6 REPLIES 6
by Grand Master
Grand Master

Re: does EE still have blackberry internet service?

@chrisj78  Unfortunately no they don’t.  As EE don’t sell BB devices on customer tariffs. 

by
EE Community Support Team

Re: does EE still have blackberry internet service?

Hi @chrisj78

 

Welcome to the community. 🙂

 

Our customer service team can still enable BIS for you.

 

Chris 🙂

by kolvin1 Contributor
Contributor

Re: does EE still have blackberry internet service?

I've rung three times and they know what BIS is, but they can't seem too enable it. I've got a Bold I want to use but their system doesn't seem to allow them to add BIS onto my aims. If you know how they can do this then can you pass it on? Thanks

by
EE Community Support Team

Re: does EE still have blackberry internet service?

Hi @kolvin1,

 

Welcome back to the EE Community.

 

BIS is only available on EE business accounts.

 

Thanks

 

James

by kolvin1 Contributor
Contributor

Re: does EE still have blackberry internet service?

Oh well. In that case I can either ask for my accounts to go on business tariffs or switch to Vodafone as they still do customer BIS.

Thanks

by
EE Community Support Team

Re: does EE still have blackberry internet service?

No problem @kolvin1

 

Customer services will be happy to help if you decide to switch to a business plan.

 

Thanks

 

James

 

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