by lukerobinson Contributor

data occasionally does not work

most of the time ee internet works good but in a few areas the phone masts seem to be faulty, in these areas data does not work.

why is this and what can i do to fix it.


here is a screenshot of what happens


 on the H symbol the upload arrow flashes but no data comes down.


by Grand Master
Grand Master

Re: data occasionally does not work

Have you checked the Network Status Checker  ?

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EE Community Support Team

Re: data occasionally does not work

HI there @lukerobinson


Welcome back to the community.


As @XRaySpeX has suggested have you checked the network status checker to see if any problems are showing in the area?


Also, what phone are you using?



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