by lukerobinson Contributor
Contributor

data occasionally does not work

most of the time ee internet works good but in a few areas the phone masts seem to be faulty, in these areas data does not work.

why is this and what can i do to fix it.

 

here is a screenshot of what happens

Screenshot_2018-08-11-19-26-53[1].png

 on the H symbol the upload arrow flashes but no data comes down.

 

2 REPLIES 2
by Grand Master
Grand Master

Re: data occasionally does not work

Have you checked the Network Status Checker  ?

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by
EE Community Support Team

Re: data occasionally does not work

HI there @lukerobinson

 

Welcome back to the community.

 

As @XRaySpeX has suggested have you checked the network status checker to see if any problems are showing in the area?

 

Also, what phone are you using?

 

Leanne.

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