by Simon_Tullochw Investigator
Investigator

data gifting

A note from EE:

 

Data Gifting has now launched. For information pop over to our comprehensive Help page which has everything you need to know

 

If you have further questions please start a new topic by tapping the yellow box above.

 


 

Any update on this that anyone is aware of..... we have 3 contracts, recently (2 weeks ago) renewed 2 of them on the back of this offer...which has been delayed. Im hoping its not cancelled as I wouldnt have renewed with EE were it not for this....

 

Any direct contact emails at EE woulds be appreciated

 

Simon

5 REPLIES 5
by Grand Master
Grand Master

Re: data gifting

EE offer no email contacts for mobile users.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by Profile closed
Not applicable

Re: data gifting

Hello @Simon_Tullochw the data gifting service has been postponed (not canceled) until further notice.

 

Email support is for customer relations (complaints) only:

 

http://ee.co.uk/help/safety-and-security/security/ways-to-complain

 

You can contact customer service on 150 from an EE mobile or landline or 07953 966 250 from any other. If it is an EE personal pay monthly account you can also access Live Chat:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

 

🙂

by Simon_Tullochw Investigator
Investigator

Re: data gifting

Thank you, now resolved.

by Profile closed
Not applicable

Re: data gifting

You are welcome @Simon_Tullochw come back to the community anytime if there is anything else you would like to know. 🙂

by Poshchanty Investigator
Investigator

Re: data gifting

Just contacted the technical team as I was sold this also yesterday.

 

the data gifting was supposed to launch in August, but has been put on hold as it had technical issues.  It will be launching in the near future, but they don't want to give dates in case it's pushed back again.  If you phone then, they will as a goodwill gesture transfer data to family members there

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