by markymoo
Visitor

cant use facebook messenger on 4g

help

3 REPLIES 3
by Grand Master
Grand Master

Re: cant use facebook messenger on 4g

@markymoo   Have you allowed the app to use cellular date? 

by Grand Master
Grand Master

Re: cant use facebook messenger on 4g

Could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

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by
EE Community Support Team

Re: cant use facebook messenger on 4g

Good Morning @markymoo

 

Welcome to the EE Community.

 

Have you been able to follow the advice provided?

 

Are you now able to use your 4G on your Facebook messenger?

 

Speak soon, 

 

Katie 🙂

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