by hlkee Contributor

cant buy data



I am trying to buy a data add on because I have ran out of data and the website just keeps saying there has been a problem and I have not been charged and I can't get the data add on. It also sometimes mentions something about enabling cookies however I have done this in my phone settings and cleared my history and it has not made a difference.. Please help as I cannot get online.


Kind regards,


EE Employee

Re: cant buy data

Good Morning @hlkee


Welcome back to the Community! Smiley Happy


I apologise for the inconvenience.


We're currently experiencing issues with data passes.


Our support teams are working hard to get this resolved as soon as possible.


Thanks - Karen. Smiley Happy

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