by hlkee Contributor
Contributor

cant buy data

Hi,

 

I am trying to buy a data add on because I have ran out of data and the website just keeps saying there has been a problem and I have not been charged and I can't get the data add on. It also sometimes mentions something about enabling cookies however I have done this in my phone settings and cleared my history and it has not made a difference.. Please help as I cannot get online.

 

Kind regards,

Hannah

1 REPLY 1
by
EE Employee

Re: cant buy data

Good Morning @hlkee

 

Welcome back to the Community! Smiley Happy

 

I apologise for the inconvenience.

 

We're currently experiencing issues with data passes.

 

Our support teams are working hard to get this resolved as soon as possible.

 

Thanks - Karen. Smiley Happy

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