Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127083 Views
  • 49 replies
  • 20 Helpful

Mobile data usage

Hi, My phone plan topped up only 4 days ago yet I have somehow managed to burn 50GB of data? This happened last month were my data ran out within 10 days and that never used to happen, I had a 30GB plan so this month I increased the data usage and it...

evklive by Explorer
  • 333 Views
  • 3 replies
  • 0 Helpful

Website pages/apps not loading

Hi,Since Thursday (11th May 23) I have been having issues with my 4g network. Some pages/apps load fine, e.g Reddit, WhatsApp, Messenger, Gmail. Whereas others time out consistently e.g Outlook, Betting apps, Fotmob etc etcWhile I am on WiFi it all w...

Ccoe91 by Investigator
  • 934 Views
  • 13 replies
  • 0 Helpful

Data

Could I please have some help as to way my data is not working 

AmyBeal by Explorer
  • 258 Views
  • 1 replies
  • 1 Helpful

Unlimited Plans are not truly unlimited

I was sold an "Unlimited" Plan with no restrictions whatsoever. Suddenly, I have reached a never-hear-of-this-before cap and moved to a slower speed as a penalty. What? This "tethering limit" was never explained to me by the agent when I was making t...

dley19 by Investigator
  • 9448 Views
  • 17 replies
  • 9 Helpful

Mobile data not working

Since last Saturday, I have been experiencing issues with my mobile data. I tried to solve the problem by purchasing a £15 data pack, but unfortunately, the issue persists. Additionally, I am unable to sign up for My EE application and website as the...

Resolved! Data usage

I ran out of data but am still able to stream etc , will the data im using (at a slower speed) be taken off the next monthly allowance ?or will I be charged? If so how much as I’ve used 10 of days I pay monthly - sim only 

Tonka1 by Visitor
  • 318 Views
  • 2 replies
  • 3 Helpful

Resolved! EE data sim

hi can anybody advise how I find out, how much data I have left on my data only sim, it’s fitted to the EE  white Wi-Fi box in my motorhome. I’ve registered for a  account but don’t now where it Imput the sim number .

Provider Recommendation

Can anyone recommend a provider that provides decent 4G coverage with adequate signal strength? EE coverage has returned to levels last seen by Orange when they first started mobile coverage in the 90’s. I’m totally sick of a sub-standard service. 

Lossie34 by Explorer
  • 273 Views
  • 2 replies
  • 0 Helpful