Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 131954 Views
  • 49 replies
  • 20 Helpful

Money was taken out of my account for no reason

Hi, i pay £9 a month on the 11th of every month, however £9 was taken out of my account today for no reason when i paid for my data in may and im still supposed to be charged on the 11th of June, i would like my money back.

Canada Roaming

Hello, I'm confused by all the options within EE. I am pay monthly. I am going to spend a month in Canada this summer. I will not be needing much calling minutes or texts but I will certainly need Data. My current Data Allowance is 6Gb per month but ...

Viewer by Visitor
  • 327 Views
  • 1 replies
  • 0 Helpful

Data roaming

Why can’t a use 3G in Spain right now and why can’t a put a cap on so a can use it I need the internet for my work here

Resolved! No service in Greece

Arrived in Greece 2 days ago. My wife and I both have the same mobile contract , she received the welcome message and her phone switched to the local provider. No welcome message on mine and has displayed ‘no service’ since, after searching. Data roa...

Ian-D by Investigator
  • 477 Views
  • 9 replies
  • 0 Helpful