Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

data transfer

my app is not working how do i transfer the data??

Data not working

Hi, it’s been two days now and I cannot use my data. I have good reception and I have loads of data gb but then it was not working. It’s really annoying and I’m not happy with this. Can you please fix this for me

Free Data Boosts have vanished

Something strange has happened to my account, my data allowance has fallen from 9gb to 2gb and all my free data boosts are no longer applied. When I look at my boosts there's a queue of 19 free boosts waiting to be applied to my account. Which may be...

Gift Data

Gift Data is not working!

My gifting data not working

My data is not showing up and I can’t use my data can’t gift data

Gift data

How do I gift data now

Mobile data not working on some apps

iPhone 11 apps stop working on mobile data (lots of data left). Works on wifi. Had new phone when apple looked at it- problem recurred. Suggested new sim- problem recurred. Fluctuates so sometimes Snapchat works, has affected Instagram, iMessage and ...

Want to transfer my data

Want to transfer my data to another number

Ukraine text and data

hi, I received this text from 1024 when I entered Ukraine on Saturday. Please could someone confirm or deny whether this is true or not?Hi from EE. Calls, texts and data in Ukraine are currently free of charge.thanks

Resolved! Data

I currently have 100g of data a month, how would I go about making this lower like 40