Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 125063 Views
  • 49 replies
  • 20 Helpful

Mobile internet is not working

Could you please advise, why mobile internet is not working? I have available data of 200 gb, phone calls and sms is working fine though.

Fakhri66 by Visitor
  • 275 Views
  • 2 replies
  • 1 Helpful

Resolved! Unlimited Data.

I have a 30day unlimited data contract. But when I review the MyEE app Data Usage Tab it show I have used xxGB ( where xx is the amount of data used) out of 100GB. Why is this if I have paid for an unlimited contact?  Thank you. 

Resolved! Sharing my account

How do I add my partner to my account so that she can share my data and allowances? She is out of contract with 3

Data abroad

My contract started in June 2021 so as far as I was aware I could roam with my data, I’ve just received a text from ee on the boat to Spain saying I need to but a data plan. What’s the score ? 

Data usage

I do not use my mobile data on my phone however I run out of data each month, therefore something on my phone is using my data in the background.  I am not savvy with mobile technology therefore it is a puzzle to me what on my phone is using the data...

Bri62 by Visitor
  • 259 Views
  • 1 replies
  • 1 Helpful

Resolved! Data

How can I gift data to my son when the app is down