Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

4g router

hiif i put my simcard into my tplink 4g router and connect via my laptop some but not all pages fail to display correctly. all was working fine up until a few weeks ago then they suddenly stopped. i have spoken to the tech team and they have sent me ...

My two phones not working from this morning

Have been abroad for the past two weeks and have Roam abroad pass add-on, everything was working fine and all of a sudden this morning no service what so ever. My parents have WI-Fi, but the minute I step out absolutely no service. My iPhones are up ...

mobile data usage: "the system doesn't make mistakes"

I have a 5.5 GB data allowance on my mobile phone. I usually use 2GB - 2.5GB - I don't think I have ever used more than 3GB in a month as most of the time I only listen to spotify when I'm out of the house. This month, in the first 2 weeks, I've some...

Data gifting

Why cannot I not gift data any more, for the past few weeks it has said unavailable at this time and now the app is back up and running properly it is saying that I dod not have enough data to gift however I have unlimited data and have not gifted an...

data gifting

want to gift data from my unlimited broadband account to my mobile dongle (used in our caravan). Have plenty data - but when I log-in I'm told service is not available "try again later" - I have been trying for 5 days now!

Removing content block not taking effect, EE still blocking VPN traffic

My VPN wasn't working when I attempted to communicate over EE connection but worked fine on an alternate connection/carrier/ee number. I hadn't changed anything so spent a couple of fruitless days investigating whether if it was an issue with my rout...

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i have 23£ on my accounts and i keep texting 150 but i can’t buy any packs and i can’t even buy packs online

Resolved! Internet gift

How to gift data if you have unlimited ?

EE data being used in Belgium

I want to use my data when I travel to belguim but I am unaware if it’s free or not.

Incorrect mobile data usage

I'm on a sim-only deal that I've had for a few years now, using a Pixel 4a. It's showing me that I've used over 50Gb of mobile data this month, but the per-app breakdown shows 1.7Gb for the top app and 67Mb for the next one down.The latter is more co...

Mobile Data

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