Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Mobile data doesn't work after moving from Plusnet (EE) to EE(EE)

Both my wife and I are having the same problem - no mobile data despite checking that mobile data is switched on and the APNs are setup. Trying 150 just put me into a loop where I would get texts saying I need to call 150 and round round and round I ...

Mobile data not working properly since being in Corfu

Since returning from Corfu my mobile data will only work on social media but not on my mobile banking app or any of my store card apps. Just get “ you’re offline” constantly. Signal not great either even though the EE site says I should have full sig...

Unlimited data on my account fir a month

Mobile data not working after switch to EE

Ive read all the posts about data not working after getting new sim from EE and switching my number (from 3).The phone is working Ok, as are text messages but not data.I've tried everything recommended on these blogs and am very frustrated.Not a good...

Resolved! Stay connected data what is this and does it fost me

What is stay connected data and does it cost me money

Resolved! Data usage

I've got 60 gig on my phone and this month the data has been eaten up very quickly even though it's mainly connected to WI-FI - Checked app usage and nothing new showing and this has never happened before only this month - any ideas appreciated

4G antenna install?

I've read previous posts that EE install (or use someone) to install external 4G antennas. Do they still do this service please? No 5G in my area I'm afraid.Thank you

Resolved! Double Data

Hi. I’ve just joined EE from BT and as I’ve got BT broadband I was told that I would get double data. My usage is showing 25gb when I should be getting 50gb. Im also paying £16 a month when I was told this was £11 a month. Will this show up on future...

Resolved! How do I gift data to my other phone

Resolved! Mobile Data not working on Android

My Redmi Note 10 Pro phone will only connect to the internet via WIFI. I have just bought a mobile data add on which I cannot work out how to use. I have tried all the fixes suggested on the internet apart from a factory reset.