Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127107 Views
  • 49 replies
  • 20 Helpful

Resolved! Roaming in USA.

Hi there, i just wanted to confirm how the fair use policy worked when roaming, i have a unlimited data plan with the roam abroad pass enabled, but i am flying out to the states in a week, it says online there is a 50gb limit to my usage when roaming...

Resolved! Galaxy 4 watch connection

I am looking for some help regarding my Samsung galaxy watch 4.I purchased it with a mobile data plan which has been activated on the watch ( but is not found in SIM manager within my settings) the problem is I cant seem to sync the mobile plan to my...

Resolved! Unlimited data add on

I bought an add-on for the unlimited data with max internet speed after I use up my data allowance in this month’s plan, will this add-on be charged and renewed in the next monthly plan? I don’t need any more extra data outside the allowance next mon...

rb1023 by Visitor
  • 562 Views
  • 2 replies
  • 0 Helpful

Add data option is blocked

Hi there. I need to add more data to my mobile but it says its blocked and to contact the account holder. I am the account holder?? I can't seem to remove the block 

My mobile data

I have 25gb of data a month. Always had the same contract. The past few months since January I am now using up my mobile data before the end of the month, which has never ever happened before. for example my allowance renews on the 27th of each month...

sarahjh7 by Visitor
  • 724 Views
  • 16 replies
  • 6 Helpful

Gifting data not working

My kids are both on my account. Each month I manually gift them data. Did it a few days ago. Showing online as fine from my number. No data been received by either of them. Normal text messages confirming not received by any of us. cannot solve this ...

fluffu by Explorer
  • 298 Views
  • 3 replies
  • 0 Helpful