Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Purchase data package with credits

Must one be located in the EE service area (specifically, the U.K.) to purchase a data package using account credits?

Unlimited Data Add on question

After waiting many hours for someone to answer my calls, I've resorted to this in the hope that someone will assist me.I want to buy an unlimited data add on. Before I do, I need to clarify if I buy this add on, if my current T&C's apply? My contract...

Can’t gift data

Why can’t I gift data? Saying will have to fix it

Resolved! Gift data

Hi can you tell me how to gift Data

Resolved! Gifting data

Hi I’m having trouble gifting data

recently moved from plusnet to ee.now no cctv via ee 4G

Recently changed from plusnet mobile to EE .Since change unable to connect to smartwares cctv via EE 4G but fine via wifi.Cameras connect via another network 4G fine.Checked numerous times including areas with strong 4G signal and good speed checkAn...

Data gifting

Since going to sim only on my sons phone I can’t gift data to him or add him back in for data gifting he’s got the same phone number?

Belfast

My phone is saying I have no data left but when I go into my account it's saying that I have over 4 gig left . What's right my phone that I set to remind me of when I'm nearly out of data

My mobile Data has disappeared and when accessing it I get ‘error’

Add spend cap (travelling abroad) BT paying for EE

HiI pay for my EE monthly mobile via BT. When I go to my account details all I get is the option to change my password.I will be travelling abroad for a week shortly and want to ensure there is a spend cap on my phone. How do I do this?Thanks in ad...