Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hello I have an unlimited data plan with uncapped speeds. What are the fair usage policies? Do EE also traffic manage on 4G and 5G? thanks all
Hey all, just a query over Data roaming in Jordan.I’ve jus paid two lots of £56 which only managed to power google maps for about 20 minutes!!surely this can’t be right. I mean, I don’t think I’ve used the term megabyte for ten years!
I lost 4gb data due to there being no wifi and want to reclaim this loss. How do I go about it?
Hi, I’m soon to go away to Rhosneigr, Anglesey and i was wondering what data plan or suggestion would be best as i’m from outside the uk any help would be appreciated many thanks!
Can I gift data to someone not on my account
I bought one of these for use in my static. We used it for around 5 days in February. My daughter and son in law then used it for a couple of days, it's used for browsing and movie streaming but from all appearances, all the data has been used up... ...
Hi there,My 4G doesn't work properly on my phone, weirdly enough WhatsApp works fine but I'm not able to use the internet or any other app. I've tried the following solutions already:Restart phoneRemove and reinsert SIM cardChecked the network status...
Hi,I have been with EE since around Feburary 2023 and it's been great until recently.I used to play on my Xbox as did my son and we were getting around 45-50ms network latency (ping), now it is regularly around 300-400ms!Since the 25th of January thi...
I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...
