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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 131898 Views
  • 49 replies
  • 20 Helpful

Mobile data

Hi  i bought a sim card 2 weeks ago and when i swapped my sim card into another phone my mobile data stopped working . can anyone help me ?

Iliyaa03 by • Visitor
  • 239 Views
  • 1 replies
  • 1 Helpful

Wifi booster

Hello, my problem is while up at our caravan I use my mobile phone for a tethered wifi hot-spot. I only receive a one bar 4G signal and a download data speed of around 8Mbs.Is there a booster rather than an extender that I could use to boost either t...

Pollygon by • Investigator
  • 735 Views
  • 2 replies
  • 0 Helpful

Unlimited Data Sim but limited to 100GB?

I have the unlimited data sim. I've ordered it to do me until my home broadband is installed. However checking it it says "unlimited" but then underneath it , one the account it says I've used 88GB of 100GB limit. There's no mention of gifting as a h...

Let me see data plans

I click on here from an ad and all I'm getting is "shop-planned", like dude, all I want to do is check out your plans but I clearly can't do that, ontop of that it's wasting my time making me sign up to ridiculous things.

vinlin by • Visitor
  • 221 Views
  • 1 replies
  • 0 Helpful

Data gifting

I'm trying to gift data to my daughter who is on my plan, but I keep getting a message that says we are trying to fix this try again later, this has been happening for the last few days any ideas?

Zafira1 by • Investigator
  • 262 Views
  • 5 replies
  • 3 Helpful

Sim upgrade 20gb from 10gb BT offer

Recently took advantage of the offer BT are sharing. EE messed me around with my order and when they sent the contract it was only showing 10gb. Been online with EE to try and resolve the issue and get my promised 20gb per month but now being told my...

Oatesm by • Explorer
  • 638 Views
  • 9 replies
  • 0 Helpful
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