Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 131891 Views
  • 49 replies
  • 20 Helpful

Resolved! Mobile apps not working on data

Hi, have an obscure issue with apps not working on mobile data. This seemed to start after a trip abroad where apps did work with data roaming but stopped working when back home.If i put someone elses sim in my phone apps work okoddly maps and safari...

Gazza00 by Visitor
  • 657 Views
  • 1 replies
  • 1 Helpful

Resolved! Not being called back from 150 enquiry

Hi there,  I need to make sure I have data available on arrival in Cyprus tomorrow. Enquiry via calling 150 said I would be called back within 15 minutes by an operative, but nothing has happened well over an hour later. Tried to do a live chat on th...

Brendonee by Investigator
  • 236 Views
  • 1 replies
  • 3 Helpful

DATA

Hey all, I’ve been trying to gift data for 2-3 days now ……. NO LUCK ! Does anyone else have similar problems ?

sultaan by Explorer
  • 239 Views
  • 3 replies
  • 0 Helpful

Resolved! Data renewal date

My data always gets renewed/refreshed on the 2nd of the month therefore my next one would be due 2nd November but my accounts says 18th November, why the change? And what happens if I run out of data before the later than usual date?

Data gift

If data gift resets every period, why does my mobile data available for gifting still only show 1.5mb of 2.0mb after billing on 9th October???

alfh by Visitor
  • 221 Views
  • 1 replies
  • 0 Helpful

gifting data

I’m trying to gift data from my allowance to my sons but there is no gift data option