Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Monitoring use of mobile data

I am using my EE sim card in a sim router at home as cannot get broadband here. I have an unlimited data sim card. This is the third network I am trying as it seems my data usage is very high. I have to WFH on some days, and on those days when I have...

Mobile data

No mobile data

I have no Mobile data and can't get anywhere with ee as hubby pays through his bank and its on his old email but I pay for 5gb buts it's turned off

Resolved! How much data does the unlimited 30 day monthly add-on offer for tethering?

I received a message that let me know I used all of the data I can gift on my monthly unlimited data add on, however I can’t find any information on what my allowance is. Can someone let me know the limit, thks

Can't connect to FTP while tethering with EE Sim.

Ok - I know I'm not alone in this.A couple of nights ago I was trying to send photos from a remote location via FTP - from my Macbook, which was using my iphone's personal hotspot for internet connection. I kept getting FTP error 229 (blocked network...

Privacy concerns.

I see posted that EE do not provide detailed web search histories, even to account holders.I see posted things like:Any browsing history retained by EE is only kept for legal & judicial purposes & will only be released to the proper authorities upon ...

Resolved! Data usige

How do I find out how much data I am using each month

New phone, old SIM but data allowance has vanished.....

Hi, On my account I have my phone and a phone that my son uses. He had an IPhone 13 and recently bought himself an IPhone 15. He put the old SIM into the new phone. I topped up the data as I do every month (we buy a £15 subscription pack). However, t...

Hi. I want to close an internet card that I no longer use.

Resolved! Buying additional data for roaming outside EU

I am on a monthly contract with 2GB data/month, and planning to spend the next month in Australia. I have already activated a roaming pass so I can use this 2GB in Australia. But I'm planning on significant use without access to WiFi. How can I buy m...