Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127022 Views
  • 49 replies
  • 20 Helpful

Re: Welcome to new EE

I'm an EE customer, I ditched BT several years ago, so this merging of BT and EE is making me feel a little uncomfortable if I'm being truly honest. I regularly do speed test checks and I have noticed since this "launch" that my speeds on 4g mobile b...

Wildcat by Skilled Contributor
  • 190 Views
  • 0 replies
  • 0 Helpful

Data roaming in EU with subscription pack

Hi there,I purchased £15 subscription pack with 25GB of data on 19th of June before coming to Italy. I just arrived in Rome this morning but since then I don't have any internet at all, although I got a text message from 150 stating that I can use my...

haru99 by Investigator
  • 854 Views
  • 12 replies
  • 1 Helpful

Cannot see where data has been used

My data allowance renews on 2nd of the month and I got a text yesterday saying I'd used all 9gb even though the mobile app usage screen on my phone was showing that I'd only used 3.88gb. I phoned EE at lunchtime to try to find out what was happening ...

Data

So my data isn’t working I have over 12GB and it’s not been working for a couple of days

albguest by Visitor
  • 192 Views
  • 1 replies
  • 0 Helpful

Resolved! Automatic gifting

Our family use a 40G data contract which is shared equally each month 4 ways. How do I make this share automatically so in the instance when the account holder is out of touch, everyone is not starved of data.

Bosun1955 by Investigator
  • 3383 Views
  • 7 replies
  • 7 Helpful

No internet access

I have not had internet access for about 5 hours, the balance has been added to my number but it still does not connect anywhere, I live abroad and you have been using your service from roaming packages for a long time, right now   [mod edit: please ...

Resolved! Question

Would it be possible to use my vodafone sim card in my phone and a ee sim card in the 4GEE mini wifi router and use the data from  the mini wifi router?

Krj9 by Explorer
  • 273 Views
  • 2 replies
  • 1 Helpful