Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I received an offer for unlimited data for 2 days for £2 from 1152, the message said I can renew as many times as I like until midnight on 28th October, I have already used the offer twice, I have texted the the activation word to 1152, but have not ...
Same hereMoved from Plusnet to EE end of December 2023 Unfortunately I moved 5 SIM cardsMy data dropped from (Down 55Mbps/ Up 35Mbps) to (Down 2.8Mbps/ Up 1 Mbps) not to forget Plusnet is third party provider.I Spoke to EE support team many times and...
I am in first month with ee and still have no mobile data. Not an area problem as cant access anywhere, it's a 4g phone on a 5g network and been told that's not an issue. All phones settings are correct. Cant understand what the issue is. Have we jus...
So far this month I’ve used 5TB by downloading my whole Xbox digital library 123 games=5TB it’s all personal use . Sooner of com clamps down on this BS fair usage policy of 600GB a month then if you go over that EE will throttle your download speeds ...
Again, I have a FUP problem. Or have I? The most frustrating thing is I can't find out how much data I have used so far this month, because the unlimited line's page on my account always shows "you have used null of null" or some useless informati...
Hi, I’m wondering if anyone can say if personal hotspot is unlimited? A family member got a message about using 80% of gifted data even tho they’ve not been gifted it and are on unlimited data. They used their personal hotspot and I read up that ther...
Why does it take 15 minutes of my time to gift data. It used to be a simple procedure. Now it's a nightmare trying to get to the place before you can even start gifting. Make this easier please. I should be able to click on the EE app and it should...
Hello,I moved from Three to EE around August last year and for the majority of the time my service has been ok.The past few months however I've noticed (especially at my work) that my speeds have dropped from the ~30Mb/s down and <100ms ping I was ge...
Hi Ben, did you manage to fix this issue eventually? As I'm having the exact same issue now and can't figure out how to fix it. Thanks.
I have been trying to gift data to my granddaughter for a few days now but keep getting a message "sorry we can't show this devices data right now. Please try again later"I have not had a problem in previous months/years. Is this a common technical ...
