Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 126964 Views
  • 49 replies
  • 20 Helpful

SIM card won’t work

Hi I have just received my new iPhone but it’s saying no service and can’t make or receive calls 

Andrea13 by Explorer
  • 265 Views
  • 1 replies
  • 0 Helpful

Resolved! cant buy data

Hi folks.I am currently experiencing an issue with my mobile data. I got the text saying my data has run out, and i need to buy more.However the page it normally takes me to when i press the link in the text just times out, with an error saying conne...

Bovrinox by Investigator
  • 2133 Views
  • 6 replies
  • 3 Helpful

Data SIM

I have a data only card for my car live options, traffic,. weather etc.  Is there a way to check the balance of data  before I buy another ? , I thought 120gb would last a bit longer than a few months .   

Paullec by Explorer
  • 310 Views
  • 3 replies
  • 2 Helpful

Payg data

Since the app got updated and now the balances are showing, my data has been basically wiped.Over the years I’ve managed to build up just over 1gb of data from free boosts and now it’s showing I only have 360mb.  How do I get my data back?  

Ashraf87 by Investigator
  • 216 Views
  • 1 replies
  • 0 Helpful

Internet

I jst switched to EE(payg) from lyca network the number got switched this morning, but I'm unable to use internet i tried to change apn settings aswell but, I'm not getting any mobile data. I can't even receive the messages. I only can answering the ...