Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
My phone alerted me to a download. I pushed this. It was very slow and kept stopping. When it reached 16% an alert arrived saying my data usage was used until the present period expired. According to my account that is 23/03. Is it safe ,re cost, to ...
Hello. I have a data remaining 90GB in uk I’m in Iceland now. Can I use data in Iceland? And if I can, how much can I use?
Hi. My current plan started well before July 2021. And when in Europe (eu) I usually receive the test saying my mins, data etc can be used at no extra cost (got this messageas recentlyas mid feb).Yesterday however i received a text saying id be charg...
Hello,I have an issue that my EE plan cannot make any cellular data connection. It used to work, then stopped. It's not dependent on location. I use my EE plan via eSIM on an iPhone 13 (2nd line).Unfortunately as I am a business user (not the billing...
Hi. I have triad to ring a Swedish Mobile but vant get through. Might be my spending cap or restrictive usage. Never happened before so thought I’d check. xxxxxxxxxxx. Thanks [Mod edit: Please do not share personal details as your posts are visible t...
I’ve been using my phone to tether for work as I recently moved house and don’t yet have the internet installed, so I’ve been checking my data usage very closely. Today I’ve logged on and found I’ve now got unlimited data, which is absolutely amazing...
Hello, I added on a data package when my wifi/broadband wasn’t working. How do o remove this as it is o longer required and don’t even use quarter of what I’m paying for?
My plan is to use my 5G phone as my only source of internet. At home I ethernet tether my phone to my router. It works until I try and download something. The phones data connection then just stops, it has no internet till I restart the phone. Even d...
