Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127113 Views
  • 49 replies
  • 20 Helpful

Change my order

I signed up for a mobile and iphone 13 contract for £52 per month, I asked the seller if it was unlimited data he said yes, but an email came saying it was only 5G data Order number: xxxxxxxxxxxx

Matheusv by Visitor
  • 254 Views
  • 2 replies
  • 1 Helpful

4g

Hello I used my 4 g so has my daughter it looks like I’ve used none and she nearly used all of hers

Caz241 by Visitor
  • 233 Views
  • 1 replies
  • 0 Helpful

Personal hotspot

My phone mysteriously "crashed" yesterday and now I have no personal hotspot -- and it's telling me I have to contact EE to get permission to add a hotspot to my account. What?! I had one until yesterday! I have unlimited data on my account. How do I...

Megan1200 by Investigator
  • 375 Views
  • 5 replies
  • 0 Helpful

Resolved! Unable to gift data.

Currently on an unlimited data package but unable to gift data to other phones in my nameError message says unable to gift data as you have less than 550mb of dataI can gift from other phones eg one has 2gb of data left I can gift from, but nit the o...

DaveJ65 by Explorer
  • 425 Views
  • 2 replies
  • 2 Helpful

Data outside EU

I am currently in Barbados and I would like to add data for one day.i cannot do so in my account as the add-ons show only for EU