27-07-2018 11:25 AM
My data allowance started yesterday 26/7 but on checking it today 27/7 it is down to 14.5gb problem is I have only used my WiFi as I have broken my foot and have not left the house, could someone please explain, I never normally check and would be very interested to see what my ‘usage’ has been on past bills.
27-07-2018 12:07 PM
What is your data limit?
Also look on your phone under settings as there should be a data app, which will tell you what has used data on your device.
27-07-2018 02:24 PM
28-07-2018 09:52 AM
Being at home doesn't necessarily mean that you haven't used mobile data.
An app might be set to only use mobile data or you may have Wifi Assist/Smart Network Switch/ Switch to mobile turned on. (If the wifi is weak in a particular spot then the handset will use data to help )
As suggested above, have a look at Data Usage in Settings and this will tell you what used your data. You can then work out how it happened.