by Spudkin82
Visitor

accessing internet when out and about

I can no longer access the internet when i'm out and about, I always have been able to and about a month ago it stopped and I don't know why. I may have pressed something accidently but don't know how to get it back, can anyone help?

2 REPLIES 2
by Grand Master
Grand Master

Re: accessing internet when out and about

Hi, 

 

Try downloading your settings here.

 

Also make sure data is active on your phone. (you haven't said which phone you have) 

 

Thanks, 




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by
EE Community Support Team

Re: accessing internet when out and about

Hi @Spudkin82,

 

Welcome to the EE Community.

 

You may have accidently turned off mobile data.

 

As @Northerner said, we can show you how to check if you let us know what type of phone your are using.

 

Thanks Smiley Happy

 

James

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