by Spudkin82

accessing internet when out and about

I can no longer access the internet when i'm out and about, I always have been able to and about a month ago it stopped and I don't know why. I may have pressed something accidently but don't know how to get it back, can anyone help?

by Grand Master
Grand Master

Re: accessing internet when out and about



Try downloading your settings here.


Also make sure data is active on your phone. (you haven't said which phone you have) 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: accessing internet when out and about

Hi @Spudkin82,


Welcome to the EE Community.


You may have accidently turned off mobile data.


As @Northerner said, we can show you how to check if you let us know what type of phone your are using.


Thanks Smiley Happy



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