by Charlotte_a Investigator
Investigator

Will my data will reset next month?

I've recently moved to Germany. Took out 2 contracts as told it was the best available compared to other companies. 

(6gb unlimited txt & calls to uk and abroad numbers. 4g max plan) 

heard others who have taken out the same contract that their data doesn't reset. 

any ideas? 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Will my data will reset next month?

Probably not. On the 4GEE Max Plans the inclusive roaming benefits are available to UK based customers only. Your phone must be used in the UK at least once every 30 days to make calls and use mobile Internet.

 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Will my data will reset next month?

Probably not. On the 4GEE Max Plans the inclusive roaming benefits are available to UK based customers only. Your phone must be used in the UK at least once every 30 days to make calls and use mobile Internet.

 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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