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Visitor

WiFi Only working not data

I can only use my phone on WiFi my data doesn’t seem to be working even though it has just renewed and I have plenty I have tried switching on and off, also tried resetting by holding home and off, putting airplane mode on and off , checked my settings a y other ideas?

2 REPLIES 2
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by Grand Master
Grand Master

Re: WiFi Only working not data

@GAILD43: Are you on contract or PAYG?

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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by
EE Community Support Team

Re: WiFi Only working not data

Hi @GAILD43

 

Welcome to the community.

 

In addition to answering @XRaySpeX's question, could you please check your add-on status and let us know what it says please?

 

Thanks 🙂

 

Chris

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