WiFi Only working not data

I can only use my phone on WiFi my data doesn’t seem to be working even though it has just renewed and I have plenty I have tried switching on and off, also tried resetting by holding home and off, putting airplane mode on and off , checked my settings a y other ideas?

by Grand Master
Grand Master

Re: WiFi Only working not data

@GAILD43: Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
EE Community Support Team

Re: WiFi Only working not data



Welcome to the community.


In addition to answering @XRaySpeX's question, could you please check your add-on status and let us know what it says please?


Thanks 🙂



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