by LauraBen01
New Member

Why won't it let me add on more data

It won't let me add on anymore data. This is the first time it's ever done this and I need data to speak to my partner in the RAF asap. 

3 REPLIES 3
by Ace Contributor
Ace Contributor

Re: Why won't it let me add on more data

Hi,

@LauraBen01 Are you pay as you go or Pay monthly customer?  If you on pay as you go you need credit to buy data, and you can do this clicking on this link http://add-on.ee.co.uk/purchase through your mobile browser with your mobile Internet not on wifi,

Thanks

by Grand Master
Grand Master

Re: Why won't it let me add on more data

You don't need data to make calls.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Why won't it let me add on more data

Morning @LauraBen01

 

Thanks for coming to the community.

 

What happens when you try and purchase data?

 

Are you with us on pay as you go or contract with us?

 

Speak soon, Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.