08-10-2019 04:05 PM
So just changed from virgin media to EE yesterday and got a sim only contract now my data isn’t working anywhere I go? Do I have to wait until it refreshes tomorrow for it to work?
08-10-2019 07:37 PM
08-10-2019 11:18 PM - edited 08-10-2019 11:19 PM
I’m using IPhone 7
On the apps I’m trying to use it says can’t refresh or you are offline.
i should have credit as I only bought it yesterday I payed £20 for 20GB of data which is what I’m not understanding unless I have to wait for it to refresh when my number goes back to my old one?
09-10-2019 11:02 AM
Were you using this phone on Virgin too?
You may need to just reset your network settings, which can be done in Settings, General, Reset, then Reset Network Settings.
Could you give this a go and let me know how you get on?