by Mookiss8

Why isn’t my 4G working

My 4G refreshed on the 20th of May and have also checked my balance via 150 and it says I have 10GB left of my 10GB allowance. However, my 4G isn’t working whatsoever. Need to sort this out as soon as possible.

by Grand Master
Grand Master

Re: Why isn’t my 4G working

Is this contract or PAYG? 

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Mookiss8

Re: Why isn’t my 4G working

It’s contract

EE Community Support Team

Re: Why isn’t my 4G working

Hi there @Mookiss8


Thanks for coming to the community.


Can you make calls and send texts?


What happens when you try and use data?


Leanne 🙂

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