Why is my internet not working when not connected to wifi
Is cellular data enabled on the device? Have you allowed the apps to use cellular data ?
Are you a contract or payg customer?
Has it ever worked?
Welcome to the community. 🙂
Further to @Chris_B's questions, could you check your data add-on status (when not connected to WiFi)?
One of these options may help you find the answers you need.
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