by HOC
New Member

Why is my data working for certain apps but not others? (All have data turned on

 
3 REPLIES 3
by Grand Master
Grand Master

Re: Why is my data working for certain apps but not others? (All have data turne

Could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Profile closed
Not applicable

Re: Why is my data working for certain apps but not others? (All have data turne

Hi @HOC 

 

Your content lock settings need to be changed to STRICT and then back OFF again, can you do this for me please!

 

This should fix your issue(s) 🤗

 

Please let me know if it works ok!

 

Cheers 👍

 

BustaCrabb 🦀

by
EE Community Support Team

Re: Why is my data working for certain apps but not others? (All have data turne

Hi @HOC

 

Thanks for coming to the community. 

 

Have you been able to follow the advice provided?

 

Are now able to access apps using your mobile data?

 

Katie 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.