by joshuaclarke Investigator
Investigator

Why is my 4G not working, even when I have full bars and 8GB left?

 
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Why is my 4G not working, even when I have full bars and 8GB left?

Hello @joshuaclarke

 

Thanks for coming back to us.

 

Go to Settings > General > Reset > Reset Network Settings.

 

This will remove any saved WiFi passwords.

 

Let us know how you get on 🙂

 

Leanne.

5 REPLIES 5
by Grand Master
Grand Master

Re: Why is my 4G not working, even when I have full bars and 8GB left?

Hi @joshuaclarke 

 

Are you in the UK?

 

Have you tried resetting your network settings?

 

Thanks




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by joshuaclarke Investigator
Investigator

Re: Why is my 4G not working, even when I have full bars and 8GB left?

How do I do this

Sent from my iPhone
by
EE Community Support Team
Solution

Re: Why is my 4G not working, even when I have full bars and 8GB left?

Hello @joshuaclarke

 

Thanks for coming back to us.

 

Go to Settings > General > Reset > Reset Network Settings.

 

This will remove any saved WiFi passwords.

 

Let us know how you get on 🙂

 

Leanne.

by joshuaclarke Investigator
Investigator

Re: Why is my 4G not working, even when I have full bars and 8GB left?

Yes this worked, thanks.

by
EE Community Support Team

Re: Why is my 4G not working, even when I have full bars and 8GB left?

Great @joshuaclarke

 

Thanks for coming back and letting us know 🙂

 

Leanne.

 

 

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