09-05-2017 08:49 PM
I usually use on average only 200mb of data per month. However I have just checked my account a 20 days in I have used 4.5gb. Could anyone explain how I have done this? Thanks
09-05-2017 08:53 PM
@Sambo81 are you allowing apps to run in the background? do you watch YouTube in HD have you changed the setting of this ? Have you looked on your device to see what apps are using what data ?
09-05-2017 08:57 PM
09-05-2017 09:02 PM
@Sambo81 I wouldn't trust what your device says, your SIM card is logging your data usage correctly and this shows on your account.
What data allowance do you get and what device are you using?
09-05-2017 09:07 PM
Ok...that makes sense.
i use an s7.
i haven't changed how I use my device at all and suddenly jumped from a total of 200mb used over a whole month to 4.5gb part way through the month
i get 5gb which I have never gone near to before
09-05-2017 09:10 PM
@Sambo81 One of these people can help you more with that device as I don't really know what's where on it, one of them will be along soon.
10-05-2017 08:25 AM