by mgc
New Member

Why have I lost my 2GB of data upgrade?

As a result of our broadband failing more than a year ago, I was given a free upgrade of 2GB of data a month still at the same price of my contract. I have now just been told that it’s down to 750MB a month as a new customer when I have been with EE for many years. How can I get it back without being overcharged?

EE Community Support Team

Re: Why have I lost my 2GB of data upgrade?

Hi @mgc


Welcome to the community.


Has your contract ended? You could have a chat with our Mobile Care team to see if there's anything they can do for you.


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