07-08-2017 09:44 PM
Bought an additional 30 day 10GB data pass for my daughter whilst she went travelling in Europe.
Bought July 19th, still has 4.9GB left, but expired August 6th
Seems a bit of a con if you ask me
07-08-2017 09:48 PM
@leedshippriest When does her billing cycle start each month? As these passes are for 30 days or until your billing cycle starts again what ever is the sooner.
07-08-2017 09:53 PM
Hi, thanks for quick reply
Billing refreshed today
Not really good that it expires early like this, a 30 day pass should be exactly that
After all, it's not really like data costs a great deal, and usually I'd imagine they are bought to coincide with holidays abroad etc
I've had one in past (not sure if before I came onto EE) which used all the Extra Data into first few days of new Billing Period, then when used up started with normal Data Allowance
It's the sort of thing that makes ypu think twice when it comes around to Contract Renewal time
07-08-2017 09:56 PM
@leedshippriest It does state this before you purchase any extra data.
by max1486 Tuesday