by Gooner42 Investigator
Investigator

Why can't I view my CCTV from my phone anymore in 4g with EE

I have tried to connect to my CCTV on EE with 4g and no joy.

my sister can on O2 why is this 😫

4 REPLIES 4
by Grand Master
Grand Master

Re: Why can't I view my CCTV from my phone anymore in 4g with EE

There seems to be issues affecting many CCTVs & security cameras intended to be viewed over the Net. It's probably down to EE employing IPv6 and/or CGNAT (Carrier-grade NAT) in its network.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Gooner42 Investigator
Investigator

Re: Why can't I view my CCTV from my phone anymore in 4g with EE

Well can they sort it or do we have to change providers

Sent from my iPhone
by Grand Master
Grand Master

Re: Why can't I view my CCTV from my phone anymore in 4g with EE

Well, it seems to have been going on a long time, if it is that.

 

It's surely not beyond EE to get themselves a few makes of IP cameras, set them up and test them to get to the bottom of the issue.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: Why can't I view my CCTV from my phone anymore in 4g with EE

Hi @Gooner42

 

I can see that you have posted here and there may be some answers and help from other users in that topic which can help you.

 

Thanks

 

Richard

 

🙂

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