by banny1770
Explorer

Why can't I gift data although I have 7 GB left

Although I have 7.1gb of data remaining I am unable to Gift any to my wife. 

I am getting a message 'Not enough data to gift" 

My current data is until 13th August.

Any idea why this is and how I resolve the issue.

Thanks

2 REPLIES 2
by Grand Master
Grand Master

Re: Why can't I gift data although I have 7 GB left

@banny1770   Just to check you are selecting the correct account that’s going to gift the data ?  

by
EE Community Support Team

Re: Why can't I gift data although I have 7 GB left

Morning @banny1770

 

Welcome back to the community 🙂

 

Are you both on the same account?

 

Are you in the UK at the moment?

 

Leanne 🙂

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