by mcgheej

Why can't I connect to over EE 4G?

Does anyone know why we can't connect to the website using EE 4G with a MYFI mobile router? All other sites respond OK and when I connect using wifi through my fixed home router. works OK.

by Profile closed
Not applicable

Re: Why can't I connect to over EE 4G?

Hello @mcgheej have you tried restarting the device? You can log in to the devices settings using this link to check the website has not been blocked by mistake (username and password are admin/admin by default):



EE Employee

Re: Why can't I connect to over EE 4G?

Hi @mcgheej and welcome to the community.


I have just run a test here in the office and I am able to login to my account via the Asda website.


Please do try a reset of the router and let us know how you get on.


Many thanks,




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