by chalky1971
Explorer

Why can i not give gift data

 
3 REPLIES 3
by
EE Employee

Re: Why can i not give gift data

Hi and welcome to the community @chalky1971

 

So I can try and help, please see the below

 

 

Does this all apply to yourself.

 

 

EE PAYM Mobile and Mobile Broadband.


Have more than 1 mobile device on the same account.


Which have their own fixed re-occurring monthly data allowance i.e. do not share someone else         data and plan has with a specific data allowance (not an unlimited data allowance).


Have more than 500mb of data remaining at the time of the gifting request.


Have downloaded and use the latest version of the My EE App.


Do not fall into the not eligible customer types.

 

Many thanks,

 

Lee

 

by chalky1971
Explorer

Re: Why can i not give gift data

Yes Mark it does

Kind regards Chalky
by
EE Employee

Re: Why can i not give gift data

Hi @chalky1971

 

Please do give our technical team a quick call to look further into this for you.

 

Many thanks,

 

Lee

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