07-12-2017 05:03 PM - edited 07-12-2017 05:04 PM
Hi and welcome to the community @chalky1971
So I can try and help, please see the below
Does this all apply to yourself.
✓ EE PAYM Mobile and Mobile Broadband.
✓ Have more than 1 mobile device on the same account.
✓ Which have their own fixed re-occurring monthly data allowance i.e. do not share someone else data and plan has with a specific data allowance (not an unlimited data allowance).
✓ Have more than 500mb of data remaining at the time of the gifting request.
✓ Have downloaded and use the latest version of the My EE App.
✓ Do not fall into the not eligible customer types.