by Cpeel77
Visitor

Why can I not access some apps when my mobile data is on

There are some apps that I cannot access when my mobile data is on i.e Facebook, instagram

1 REPLY 1
by
EE Community Support Team

Re: Why can I not access some apps when my mobile data is on

Good Afternoon @Cpeel77

 

Thanks for coming to the community. 

 

What phone are you using?

 

Have you enabled data for these apps in your settings?

 

Do you have data remaining? you can check this by texting AL to 150.

 

Speak soon, 

 

Katie 🙂

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