by Tomin78 Contributor
Contributor

Why I can not register my lg v30 on band 20?

Hello my name is Adrian Tomin, and I want to know why I cannot register my leg v30 on band 20(800mhz). The phone support this band because on Lycamobile(O2) is registered. Thank you.

1 SOLUTION

Accepted Solutions
by Star Contributor
Star Contributor
Solution

Re: Why I can not register my lg v30 on band 20?

The LG v30 does not support 4G calling (VoLTE) and therefore will be unable to connect to to 800MHz as it is only for use by devices that have VoLTE.

13 REPLIES 13
by Grand Master
Grand Master

Re: Why I can not register my lg v30 on band 20?

@Tomin78  Is this bandwidth available where you are on EE ?    Just because one network has it in your area it doesn’t mean other networks do. 

by Tomin78 Contributor
Contributor

Re: Why I can not register my lg v30 on band 20?

I live in Edgware, HA88ED, so I think it is.

by
EE Employee

Re: Why I can not register my lg v30 on band 20?

Hi @Tomin78 and welcome to the community.

 

Are you using a pay monthly or pay as you go account?

 

Many thanks,

 

Lee

by Tomin78 Contributor
Contributor

Re: Why I can not register my lg v30 on band 20?

I'm on Annual Upgrade Max Plan 40gb

by
EE Employee

Re: Why I can not register my lg v30 on band 20?

Hi @Tomin78

 

Have you spoken to our technical support team to see if there is any issues in the area for this band of signal?

 

Many thanks,

 

Lee

by Tomin78 Contributor
Contributor

Re: Why I can not register my lg v30 on band 20?

No

by
EE Employee

Re: Why I can not register my lg v30 on band 20?

Hi @Tomin78

 

please give our technical team a quick call to take a look at this issue for you.

 

Many thanks,

 

Lee

by Tomin78 Contributor
Contributor

Re: Why I can not register my lg v30 on band 20?

I just dit it. Thank you.

by
EE Employee

Re: Why I can not register my lg v30 on band 20?

by Tomin78 Contributor
Contributor

Re: Why I can not register my lg v30 on band 20?

They don't know.

by Star Contributor
Star Contributor
Solution

Re: Why I can not register my lg v30 on band 20?

The LG v30 does not support 4G calling (VoLTE) and therefore will be unable to connect to to 800MHz as it is only for use by devices that have VoLTE.

by Skilled Contributor
Skilled Contributor

Re: Why I can not register my lg v30 on band 20?

Are you saying you're a Lycamobile user? Or have I misread your post - apologies if so.

 

The webcheckers that show which coverage layers are available confirm this does seem to be an L800 area, but as has alreadyh been pointed out - your phone doesn't support VoLTE and therefore will not have access to the 800Mhz layer on EE.

by Tomin78 Contributor
Contributor

Re: Why I can not register my lg v30 on band 20?

Ok. I get that. But LG v30 is volte compatible ( check online about spec...GSM arena) but not with EE NETWORK. Thanks.

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