by Capt
New Member

Why Am i charged for making calls when I have unlimited calls as part of my plan

So my plan states I have unlimited calls and texts yet I am charged for making either. Why? Am I being dense or being cheated? 

2 REPLIES 2
by Grand Master
Grand Master

Re: Why Am i charged for making calls when I have unlimited calls as part of my

Hi @Capt 

 

Not all calls or text are free. Please read your plan terms and conditions to establish what falls outside your unlimited allowance. 

 

Thanks




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by
EE Community Support Team

Re: Why Am i charged for making calls when I have unlimited calls as part of my

Hi @Capt 

 

Welcome to the community.

 

Your price plan calls and texts are for UK mobiles and landlines whilst in the EU.

 

Please take a look the terms and conditions that @Northerner referred to for more information.

 

Chris

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