by Abetts
Explorer

When will i have data again had none for about a month

I have been unable to recieve or use data for almost 3 weeks now whats happening with coverage in the London Area and when can i expect it to be resolved

3 REPLIES 3
by
EE Community Support Team

Re: When will i have data again had none for about a month

Good Afternoon @Abetts

 

Thanks for taking the time to come to the community. 

 

Have you checked the are using the Network Checker? this will show of any known problems or planned work. 

 

Are calls and texts ok?

 

Speak soon, 

 

Katie 🙂

by Abetts
Explorer

Re: When will i have data again had none for about a month

Yes phone and texts ok and yes I have looked at the network checker almost on a daily basis and you are aware of a problem but there is no explanation and no timeframe getting very frustrated when out and about

by
EE Community Support Team

Re: When will i have data again had none for about a month

Thanks for confirming this @Abetts

 

Have you spoke with our technical care team? they may be able to provide you more in depth information. 

 

Katie 🙂

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