by Nicola89
Explorer

When will i get my signal back

So apparently theres a problem in our area already gone 2 days with very poor or no signal. Had enough of this now and in no quick mind to upgrade when its due! 

3 REPLIES 3
by
EE Employee

Re: When will i get my signal back

Good Afternoon @Nicola89

 

Welcome to the Community! Smiley Happy

 

Sorry to hear you're having signal issues.

 

If you can give me your postcode, I'll have a look to see what happening in the area.

 

Thanks - Karen. Smiley Happy

by Nicola89
Explorer

Re: When will i get my signal back

Its s36 1FL 

Apparently theres a mass down but iv had enough now my daughter was sick at school today an they had no way of contacting me. My partners grandad had to get her as iv constantly got emergency calls only!!! 

by
EE Employee

Re: When will i get my signal back

Hi @Nicola89

 

Thank you for providing your postcode.

 

I understand the loss of signal can be a pain and I do appologise for this.

 

I have just checked the mast and we are awaiting on access rights for a rigging team as it is a high level repair.

 

I will certainly keep an eye on this one and let you know.

 

Many thanks,

 

Lee

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