09-04-2019 11:04 AM
Does anybody else find that when their data gets low everything that needs data stops working?
I’ve just used 100mb reloading a page even though I’m “not connected”.
Extremely frustrating especially since I’m trying to make a birthday card and each time it disconnects it deletes all the photos I’ve uploaded
09-04-2019 12:56 PM
@Krissielm The amount of data you have has no bearing on the connection.
Are you using an app or a internet site when this happens ?
09-04-2019 01:29 PM
Hi, I would have assumed that, but it’s been reoccurring every month since I joined EE in January.
I find it mostly happening in the internet when trying to load webpages but it gets really bad when my data is below 1GB.
thanks for your reply
09-04-2019 03:50 PM
Welcome to the community 🙂
Have you had any texts from EE about reaching your 100% usage when this happens or is it before that?
Are you in an area of good coverage when this happens?
11-04-2019 08:05 AM
Hi, yes I get a text saying I’ve used 80% of my data or thereabouts. For the next few days I struggle to get a strong connection. Until I reach low data, my connection is always strong. Thanks 🙂
11-04-2019 08:10 AM
Good Morning @Krissielm.
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Do you receive any text messages from EE about reaching 100% usage when this happens?