When I bought EE broadband I was told the my data would get a 20GB boost but it

[Jamier4371]

When I bought EE broadband I was promised that my data would get a 20GB boost per month but I only got an extra 5GB per month. How do I get the other 15GB per month I was promised? And, how is this not false advertising?

[Northerner · Accepted solution]

Hi @Jamier4371 

Which package did you buy? According the the EE broadband boosts page 

20GB Data Boost with Fibre Max Broadband

5GB Data Boost with 4GEE Home

5GB Data Boost with Fibre and Standard Broadband plans

Step 1: Take a pay monthly phone plan.

Step 2: Take a Fibre Max Broadband plan.

Step 3: Your Data Boost will be automatically applied within 30 days.

If you aren't receiving the data you are promised then call EE CS on 150.

Thanks