18-05-2018 07:47 AM - last edited on 18-05-2018 11:47 AM by MichaelL
I live in Australia and will be in July 2018 for 5 months travelling through Europe with the first stop in Germany then Sweden,Denmark,Germany,Belgium,Netherlands and back to Germany.
I have a Virgin Dongle connected to my laptop and it works fine here in Australia on data only which is all I want. The initial setup required the correct APN and once this was done everything worked.
I want to buy from SimCorner here in Australia this data sim card before I head overseas http://bit.ly/2Kt9jEh
but I can't activate it until I'm in Germany.
Here is the problem, I need to know the APN for this card corresponding to the carrier used in Europe and I have been told that this data sim card is an EE, or in other words one of yours.
The info given to me so far is for Android phones and this will not work, other suggestions for the APN is everywhere,eeinternet,virgininternet and so on. I need the right one.
I have attached 2 photos of the Virgin Setup that works.
[mod edit: please do not post personal information such as email addresses on the public board. Thanks!]
17-05-2018 12:22 AM
18-05-2018 07:51 AM
@gazzaplus For a start you’ll not be able to activate the sim unless your in the UK. You can not activate a SIM card on a roaming network.
18-05-2018 08:08 AM
Thanks for the speedy reply.
This data only card http://bit.ly/2Kt9jEh is what I want to buy before I leave Australia for Europe/Germany. I have beentold that once in Europe I connect it to my laptop and it will auto connect to the network, well thats what the sales people tell me.
My testing of the dongle in Australia was successful after the right APN and a modification to the Windows 10 registry.
All I want to do is have internet on my laptop as we travel Europe in a motor home or am I asking the impossible.
How can you help me.
18-05-2018 08:13 AM
@gazzaplus As I’ve said you can not activate a EE sim on a roaming network and you have to be connected to the EE network directly for this. EE only operate in the UK as EE is a UK network. When in the EU your connection is to a roaming network.
18-05-2018 08:36 AM
Have you looked at the link i sent you, it's a Eu data only sim. The sellers of this sim have told me that they use the EE network.
Can you recommend a data only sim i can use in the EU.
Would the data sim work if it was installed in a mobile phone and turned n in Germany.
18-05-2018 09:00 AM
@gazzaplus The EE sim will only work on a roaming network once activated and it can only be activated when your connected to the EE network and that only operates in the UK. You can not activate a EE SIM card in the EU as EE are a UK network that uses roaming networks in the EU as EE do not have a network in the EU.
18-05-2018 09:10 AM
how do we find out what sim this is? looking at the link and some of the reviews Quote "Sim card worked well. I had a little difficulty in starting out but was easily assisted by the phone company (Three)" Unquote.
This a reply from the Simcorner.
T-Mobile and Orange were individual carriers in the UK until they merged and became EE, so now the largest carrier in the UK is EE (equivalent to Telstra in Australia). In terms of their roaming partners in the EU, they generally have 2-3 roaming partners in each listed EU country so coverage in other countries would actually be better than getting an actual local sim for that particular country. EE unfortunately don’t have a list of carriers that they roam on but you may be able to contact them via their community support forum and request the roaming partners for a number of countries. I’ve had a look on their threads and managed to see just some that people have discussed but not much else.
For the 12GB sim which is with the carrier Three, we do have their list since it’s actually available online. Three’s roaming partners in Germany are T-Mobile and O2 Germany. EE is meant to have better coverage than Three and Three already have really good coverage.
We’ve never had anyone complaints about coverage with the EE sim in the EU. In regards to the Three one, the only things we heard regarding coverage was that it was spotty in mountainous areas of a select few countries such as Switzerland.
I would suggest maybe leaving some sort of question on the EE forums and get a response from an EE representative regarding your concern of the network carriers used in each EU country.
18-05-2018 09:22 AM
@gazzaplus You’ve said yourself it’s a EE sim.
Once it’s been activate and that can only happen when your connected to the EE network in the UK you can use this sim in the EU. Your issue is and you’ve said it yourself in your first post, your not coming to the UK.
18-05-2018 10:01 AM
What does it matter who EE's roaming partners are in EU? It will connect to whichever is appropriate.
The APN settings are those of EE, not whichever network you are connected to & should be set when you 1st connect. See APN settings: Where to find them .
PAYG SIMs are activated upon 1st use wherever you are & these were advertised as such to the OP. It is perhaps the auto APN setting that needs to be carried out in UK but this can be done manually.
18-05-2018 10:55 AM
These are settings for android phones, where are the settings for broadband dongles.
I need 2 settings to configure my virgin dongle
2]PAP or CHAP, I think or something like that for the encryption.
18-05-2018 11:15 AM
18-05-2018 11:25 AM
Don't understand that last post. Are we meant to see some pictures? Who's Mark?
18-05-2018 11:43 AM
18-05-2018 12:20 PM
Gazza Freds has shared OneDrive files with you. To view them, click the links below.
Virgin Dongle setup #2 4.jpg
Virgin Dongle setup 5.jpg
When I hit the reply button I say MARK, then it disappeared, sorry about that.
Virgin Dongle setup.jpg under the Dial-Up tab there is a radio button under the APN setting that I have to set to static, as dynamic does not allow a change. To get this to work here in Australia I had to do a lot of googleing to get the right APN and just to make matters worse I had to make a change to the windows 10 registry because I gave this dongle to a friend and worked perfectly with windows 7.
Over too you.
ADDED ANOTHER PHOTO OF THE DONGLE WORKING. Virgin Dongle setup #3.JPG
18-05-2018 01:53 PM
I'm new to forums, all I want is an answer. All I seem to be getting are negatives no solutions to my question.
I find this forum very difficult to use.
What is the one place ??
18-05-2018 02:12 PM
18-05-2018 02:27 PM
Just to confirm you have mentioned you are using a VIrgin media dongle, is this an unlocked dongle with an EE SIM?
If you are using a Virgin Media SIM, please log into the admin section which can be found by heading over to 192.168.1.1 and then using the following APN settings:
If you are using an EE SIM please follow the same process and use the following settings:
Let us know how you get on.
by max1486 Tuesday