05-09-2019 06:37 PM
I have accumulated 510M of internet on the mobile phone and, as the system is not giving the information, you are giving only the minimum of the package, 10M (I top up £ 1 per week).
I'm receiving messages saying I don't have data available and can't connect to the internet
05-09-2019 07:57 PM
What exactly does texting AL to 150 & BOOST to 150 report?
05-09-2019 08:19 PM
I receive a msg with this text "Great news. You will get an extra 10 minuts and 500MB every time you buy a pack. You are also 8 more packs away from being able to add another boost. Fot more info go to MyEE."
This is the information i have in website.
06-09-2019 12:08 PM
I did receive this week. My new pack start tomorrow.
On this page https://myaccount.ee.co.uk/app/landing-payg shows this (image).
Allowances: 0 of 10 and doesn´t show free boosts.
06-09-2019 12:57 PM
But I'm sure I didn't spend the 510MB.
And why does the site say I only have 10?
My granddaughter also has a pack just like mine and the allowance information is correct.
I'll wait for tomorrow to see what information I'll get
06-09-2019 01:05 PM
06-09-2019 06:54 PM
I found another site that proves that the system is providing misinformation and "stealing" the 500MB accumulated over many top-up weeks (500 / 50x12 = 120 weeks). If I have 500MB of boosts why here shows that I only have 10MB.
I hope that tomorrow is all normalized but honestly I do not believe.
by max1486 Tuesday