21-04-2017 02:17 PM - last edited on 16-01-2018 04:38 PM by Leanne_T
From new masts in remote locations, to 4G boosters improving signal, even to new drone technology, we’re going all-out to bring you 4G in more places.
We have 4G in more places than any other UK network, helping you to stay connected wherever you are. From sharing seaside selfies to streaming music on your country walk, you can do more whether you’re at home, on holiday or just out and about.
Find out what our 4G network coverage means for you >
Remember, our 4G network is all about keeping YOU connected, so if you’ve got any questions or comments don’t hesitate to get in touch below.
21-04-2017 10:07 PM
Would like to see band 20 added to all the masts to increase reliability as well as speed. I have myself seen a big positive change recently due to band 20.Keep it up!!
15-07-2017 09:34 AM
@Marcella123. We don’t know. What does your device say ? Are you allowing apps to run in the background? Do you have location services switched on ? There are many ways to use data without you knowing your using it.
what device do you have ?
09-08-2017 09:37 AM
Again and again EE plug their high speeds and the ability to browse the web in the middle of nowhere, but refuse to turn their focus to providing a signal indoors.
Please, EE, forget your 2600 super fast speeds for a moment, no one really cares or needs this kind of performance. Forget rolling out 4G in vast areas of wilderness and help us to use our handsets indoors, where the majority of customers actually use their devices.
Three have rolled out their 800mhz very aggressively and it has made a monumental difference, particularly indoors. It is not slow by any means and they are providing this spectrum from virtually every mast in my area, providing a SOLID coverage equal to O2 and Vodafone, indoors and out. Whilst EE remain a joke inside almost any building in the town, which is not made of paper. The 800mhz spectrum could fix this issue once and for all, but instead it is being used to colour in the coverage map for marketing purposes and not actually helping the average customer.
Don't even get me started on the exclusion of PAYG customers from this coverage fix, who STILL receive a service which is inferior to the already inferior service, provided to EE contract customers.
Why do EE not listen to their customers?? Well, because they are all about marketing their brand with high figures, but the public are not stupid, personal experience and word of mouth have much more impact.
09-08-2017 12:03 PM
Thanks for posting your thoughts on this.
We are still rolling out the 800MHz network in order to improve indoor and general coverage for our customers. This helped improve indoor coverage in over 500,000 homes on the first day and has continued to help as it is rolled out.
We also provide a WiFi calling service that has been proven to help customers in hard-to-reach places as well as in buildings where our customers find it difficult to get a signal.
If you're having problems with your service specifically, I recommend getting in touch with our technical support team to investigate this further.