by Timothy-ryder Investigator
Investigator

Weres my extra 10 gigs ipaid for

I paid for extra 10 gig as my other had run outside I would have 20gig had it one day soon as my adding restarted you took away 10 gig extra more fund or text 

5 REPLIES 5
by Timothy-ryder Investigator
Investigator

Re: Weres my extra 10 gigs ipaid for

They should of text me that and returned my money I’ve had two strokes and
bleeding in brain I’m severely disabled all it said was price your not
catering for people like my self I won’t out of my contract I refuse to pay
anymore money to EE
--
timrider
by Timothy-ryder Investigator
Investigator

I’ve paid £90 pound off my bill

I’ve paid £90 off my bill yet it still asking for £160 and I won’t my money back for the extra gigs you took that I paid for and how much is it to get out of my contract 

by Grand Master
Grand Master

Re: Weres my extra 10 gigs ipaid for

@Timothy-ryder  Add ons last until your allowance restarts again . 

by
EE Community Support Team

Re: Weres my extra 10 gigs ipaid for

Hi @Timothy-ryder

 

Welcome to the community.

 

I'm sorry you didn't get to use it, but, when you buy an add-on, it says above it "Lasts until [your billing date]".

 

Chris

by Grand Master
Grand Master

Re: I’ve paid £90 pound off my bill

@Timothy-ryder  To get out of the contract will cost you the remaining term - 20% 

 

and when purchasing extra data it does say when you click the “The important stuff” tab  because that’s why it’s there. 

 

09BE1B2D-46BC-4B01-B3DF-07E96C8CD7B2.png

 

And you agreed to that when you purchase extra data. 

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